Privacy Policy

Overview

Averuna operates this store and website, including all information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). Averuna is powered by Shopify, which enables us to provide the Services.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or complete any other transaction through the Services, or when you otherwise communicate with us.

In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.

Personal Information We Collect or Process

When we use the term "Personal Information," we mean any information that identifies you or can reasonably be linked to you or another individual. Personal Information does not include anonymous or de-identified information that cannot reasonably be used to identify you.

Depending on how you interact with our Services, where you reside, and as permitted or required by applicable law, we may collect or process the following categories of Personal Information, including inferences drawn from such information:

• Contact Information, including your name, billing address, shipping address, telephone number, and email address.

• Financial Information, including credit card numbers, debit card numbers, financial account information, payment card details, payment confirmations, transaction information, and other payment-related information.

• Account Information, including your username, password, security questions, preferences, and account settings.

• Transaction Information, including products you view, add to your cart, save to your wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.

• Communications with Us, including any information you provide when contacting customer support or communicating with us by email or other methods.

• Device Information, including information about your device, browser, network connection, IP address, and other unique identifiers.

• Usage Information, including information about how and when you interact with and navigate our Services.

Sources of Personal Information

We may collect Personal Information from the following sources:

• Directly from you, including when you create an account, visit or use our Services, contact us, or otherwise provide us with your Personal Information.

• Automatically through the Services, including information collected from your device when you use our Services or visit our website, as well as through cookies and similar technologies.

• From our service providers, when we engage them to provide technology or services on our behalf.

• From our business partners and other third parties.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your Personal Information for the following purposes:

Providing, Personalizing, and Improving the Services

We use your Personal Information to provide our Services, including:

• Processing payments

• Managing orders

• Remembering your preferences

• Saving items in your shopping cart

• Sending account-related notifications

• Processing purchases, returns, exchanges, and cancellations

• Creating and maintaining your account

• Arranging shipping and delivery

• Facilitating returns and exchanges

• Allowing you to submit product reviews

• Providing personalized shopping experiences, including product recommendations based on your browsing and purchase history

Marketing and Advertising

We may use your Personal Information to send promotional communications by email, text message, or postal mail and to display personalized advertisements on our Services or on third-party websites based on your browsing and purchasing activity.

Security and Fraud Prevention

We use your Personal Information to:

• Verify your identity

• Secure your account

• Detect, investigate, and prevent fraud or illegal activities

• Protect the security of our Services

• Maintain a safe shopping experience

You are responsible for keeping your login credentials confidential. We strongly recommend that you do not share your username or password with anyone.

Customer Support and Communications

We use your Personal Information to provide customer support, respond to inquiries, fulfill requests, and maintain our business relationship with you.

Legal Compliance

We may use your Personal Information to comply with applicable laws, respond to valid legal requests from courts or government authorities, participate in legal proceedings, enforce our Terms of Service, and investigate potential violations of our policies.