Shipping Policy

This Shipping Policy governs the shipment of products offered through https://averuna.com/, operated by Averuna, located at 5609 Jefferson St, West New York, NJ 07093, United States. You can contact us at averunashop@gmail.com. By placing an order through our store, you agree to the terms outlined below.

1. Order Processing

Orders are processed within 2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

If there are any stock shortages or unexpected processing delays, we will notify you via the email address provided with your order.

2. Shipping Methods, Destinations, and Delivery Times

We currently ship within the United States only.

Available Shipping Method:

• Standard Shipping: Estimated delivery within 7–12 business days.

Delivery times are estimates and may vary due to circumstances beyond Averuna's control, including carrier delays, weather conditions, or other unforeseen events.

3. Shipping Costs

Standard Shipping is free on all eligible orders.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to track your package.

If you have not received shipping information within 3 business days after the processing period has ended, please contact us at averunashop@gmail.com.

5. Delivery Address

Customers are responsible for providing a complete and accurate shipping address.

If an order is returned due to an incorrect, incomplete, or undeliverable address, reshipping may require additional shipping charges.

Shipping addresses can be modified only before the order has been shipped. Once the package has been handed over to the carrier, address changes are no longer possible.

6. International Shipping

At this time, Averuna does not offer international shipping. We currently ship within the United States only.

7. Shipping Delays, Lost Packages, and Delivery Issues

If your shipment experiences an unusual delay or your tracking information does not update within a reasonable period, please contact us at averunashop@gmail.com.

To help us investigate the issue, please provide:

• Your Order Number

• Your Tracking Number

If the shipping carrier confirms that the package has been lost, we will work with the carrier to resolve the issue and keep you informed throughout the process.

8. Receiving Your Order

We recommend inspecting your package upon delivery.

If the package appears damaged or has been tampered with, please note this with the carrier upon delivery and take photographs of the package and shipping label.

For information regarding damaged, defective, or unwanted items after delivery, please refer to our Return Policy:

https://averuna.com/policies/refund-policy

9. Order Cancellations

Orders may be canceled before they have been shipped.

Once an order has been handed over to the shipping carrier, it can no longer be canceled. If you wish to return the item after delivery, please refer to our Return Policy:

https://averuna.com/policies/refund-policy

10. Changes to This Shipping Policy

Averuna reserves the right to update or modify this Shipping Policy at any time. Any changes will become effective immediately upon publication on https://averuna.com/.

11. Contact Us

If you have any questions regarding shipping, please contact us:

Email: averunashop@gmail.com

Phone: Not available

Effective Date: January 4, 2026